Acceptance by you of these terms
Our Service in a Snapshot. VetCheck operates an online communication platform and media licensing service that empowers our users, members, veterinarians, specialists, pet owners and others to communicate and collaborate. We provide ready-made media and content that is licensable for use in accordance with our licenses.
If you are a minor, you must obtain the consent of your parent or guardian to these terms before you use a VetCheck Technologies Pty Ltd Service.
You are solely responsible for ensuring the legality and appropriateness of using this site in your own legal jurisdiction. In some countries and states, receipt of a VetCheck Technologies Pty Ltd Service may not be lawful. If you are subject to the laws of such a country, you must not use a VetCheck Technologies Pty Ltd Service.
Application of these terms
Also, where a VetCheck Technologies Pty Ltd Service is provided by a third party platform or service, that third party's terms will apply to your use of the VetCheck Technologies Pty Ltd Service. To the extent of any inconsistency between those third party terms and these terms, those third party terms will prevail.
VetCheck Technologies Pty Ltd grants you a limited non-exclusive, non-transferable and freely revocable license to access and use the Service, only in connection with professional development of the global veterinary and pet healthcare community and related uses. You may not access or use this site for purposes of resale. This license terminates automatically if you breach these Terms. You must only use a VetCheck Technologies Pty Ltd Service in accordance with these terms and as permitted by applicable laws. VetCheck may terminate this license at any time for any reason or no reason.
Additional terms may apply for any content that you download from, upload to or print from the Service.
Your VetCheck account gives you access to the Service and functionality that we may establish and maintain from time to time and in our sole discretion. We may maintain different types of accounts for different types of Users. If you open a VetCheck account on behalf of a company, organisation , or other entity, then (a) "you" includes you and that entity, and (b) you represent and warrant that you are an authorised representative of the entity with the authority to bind the entity to this Agreement, and that you agree to this Agreement on the entity's behalf. By connecting to VetCheck with a third-party service, you give us permission to access and use your information from that service as permitted by that service.
You may never use another User's account without permission. When creating your account, you must provide accurate and complete information. You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. We encouarge you to use "strong" passwords with your account. You may not allow any other party to access or use the Service with your unique username, password, or other security code. You must notify VetCheck immediately of any breach of security or unauthorised use of your account. VetCheck will not be liable for any losses caused by any unauthorised use of your account.
1.7.4 Access via third party platforms including Practice Management Systems
VetCheck is not affiliated with or sponsored by any third party veterinary practice management systems or its affiliates.
When accessing VetCheck from a third party practice management system you:
1.7.5 User Responsibility for Internet Source and Data Clause
The user acknowledges and agrees that they are solely responsible for maintaining a reliable and secure internet connection for accessing the VetCheck Technologies Pty Ltd Service and for regularly saving and backing up their own data stored within the System. VetCheck shall not be liable for any loss, damage, or unauthorized access to user data stored within the System. The user understands that the functionality and accessibility of the System depend on a stable and consistent internet connection. VetCheck shall not be responsible for any disruptions or limitations arising from the user's internet connectivity. The user shall be solely responsible for regularly saving and backing up their data stored within the System. VetCheck shall not be liable for any loss, corruption, or deletion of user data, whether due to user actions, technical failures, or any other circumstances. The user acknowledges and agrees that VetCheck shall not be held liable for any direct or indirect damages, including but not limited to loss of data, arising from the user's internet connection issues, data storage practices, or any related matters. This clause serves as a reminder of the user's responsibility for maintaining a reliable internet source and data management practices and does not affect the other terms and conditions of the agreement.
1.8 Provide honest and true information
If you provide us with any information about yourself as part of a registration process or otherwise as part of your use of a VetCheck Technologies Pty Ltd Service, you must ensure that it is correct, accurate and up-to-date.
To the extent you use a non integrated or Integrated plan that is made available for a fee, you will be required to select a payment plan and provide accurate information regarding your credit card or other payment instrument. Monthly payment plans are deployed as a direct debit service via a third party. You may be switched to a monthly payment plan after the first annual term without notice.
1.9.1 No Refunds
You may cancel your VetCheck account at any time; however, there are no refunds for cancellation. In the event that VetCheck suspends or terminates your account or this Agreement, you understand and agree that you shall receive no refund or exchange for any credits. any unused time on a subscription or membership, any license or subscription or membership fees for any portion of the Service, any content or data associated with your account, or for anything else.
1.9.2 Payment information and Taxes
All information that you provide in connection with a purchase or transaction or other monetary transaction interaction with the Service must be accurate, complete, and current. You agree to pay all charges incurred by users of your credit card, debit card, or other payment method used in connection with a purchase or transaction or other monetary transaction interaction with the Service at the prices in effect when such charges are incurred. You will pay any applicable taxes, if any, relating to any such purchases, licenses, royalties, transactions, or other monetary transaction interactions.
Term & Termination
Non integrated membership plans or decreased feature plans require a minimum term of 1 year. Non integrated or Integration membership plans will automatically renew for additional months or years. You have the right to deactivate your account at any time by notifying VetCheck Technologies Pty Ltd in writing via the site. Upon deactivation within the annual term period, you will not be eligible for any refund and you will be required to pay for the remaining term.
Information provided by a VetCheck Technologies Pty Ltd Service is only of a general nature
Information on or collected on a VetCheck Technologies Pty Ltd Service is provided for informational, entertainment and educational purposes only. That information is not a substitute for professional health or other advice and is in no way intended to be used or relied upon to diagnose or treat the health condition of any animal, or as a prognosis of any health condition, or as pet owner consent or authorisation. Always seek the advice of or consult a health or other appropriate professional before relying on any information provided on a VetCheck Technologies Pty Ltd Service.
Not Medical or Professional Advice
A VetCheck Technologies Pty Ltd Service may, from time to time, contain information relating to various health and medical conditions and their treatment. That information is not medical or professional advice and should not be relied on by any particular individual or for any specific purpose. By using a VetCheck Technologies Pty Ltd Service, you agree that the service is not a substitute for a veterinary consultation and that the VetCheck Technologies Pty Ltd cannot provide advice or consultation regarding a specific case. Any medical or health questions should be referred to a health care professional. If in doubt, please seek medical or professional advice.
Not Pet Owner Consent or Authorisation
A VetCheck Technologies Pty Ltd Service may, from time to time, contain forms relating to various veterinary service requests. The information collected is not a substitute for pet owner consent or authorisation and should not be relied on by any particular individual or for any specific purpose. Information collected on a VetCheck Technologies Pty Ltd Service is provided for informational, entertainment and educational purposes only. By using a VetCheck Technologies Pty Ltd Service, you agree that the service is not a substitute for pet owner consent or authorisation and that the VetCheck Technologies Pty Ltd cannot provide advice or consultation regarding a specific case. Any pet owner consent or authorisation questions should be referred to a legal professional.
A VetCheck Technologies Pty Ltd Service is not intended to:
2.4.1 treat a medical condition or emergency
2.4.2 advise or resolve legal, medical or financial issues
2.4.3 establish a veterinarian-client-patient relationship.
2.4.4 establish pet owner consent or authorisation to a service
Links: No Endorsement
Accuracy and Timeliness of Information
VetCheck Technologies Pty Ltd Services may provide you with content authored by us and, in addition, with content that is authored by third parties. VetCheck Technologies Pty Ltd uses reasonable efforts to ensure that information that it provides is accurate and up to date. However, you acknowledge that information provided by third parties may not be easy to differentiate from content provided by us. That third party information may be incorrect and out of date and you must take particular care with it. To the extent permitted by law, we do not make any warranties or representations as to the accuracy of any of information on a VetCheck Technologies Pty Ltd Service. TO THE EXTENT PERMITTED BY LAW, NEITHER VetCheck Technologies Pty Ltd NOR ANY OF ITS AFFILIATES ASSUME ANY LIABILITY OR RESPONSIBILITY FOR, OR MAKE ANY WARRANTIES OR REPRESENTATIONS AS TO THE RELIABILITY, ACCURACY, VALIDITY, TIMELINESS, USEFULNESS OR COMPLETENESS OF ANY INFORMATION ON A VETCHECK TECHNOLOGIES PTY LTD SERVICE. VetCheck Technologies Pty Ltd DOES NOT IN ANY WAY REPRESENT OR WARRANT THAT THE SITE WILL OPERATE ERROR-FREE, THAT LOSS OF DATA WILL NOT OCCUR, OR THAT THE WEBSITE IS FREE OF COMPUTER VIRUSES, CONTAMINANTS OR OTHER HARMFUL FILES. Users can share third party materials within the VetCheck platform but cannot infringe on any third party or VetCheck intellectual property.
YOUR USE OF THE VetCheck Technologies Pty Ltd SERVICES
You agree not to engage in any of the following prohibited activities: (i) copying, distributing, or disclosing any part of the Service in any medium, including without limitation by any automated or non-automated “scraping”; (ii) using any automated system, including without limitation “robots,” “spiders,” “offline readers,” etc., to access the Service in a manner that sends more request messages to the VetCheck servers than a human can reasonably produce in the same period of time by using a conventional on-line web browser; (iii) transmitting spam, chain letters, or other unsolicited email; (iv) attempting to interfere with, compromise the system integrity or security or decipher any transmissions to or from the servers running the Service; (v) taking any action that imposes, or may impose at our sole discretion an unreasonable or disproportionately large load on our infrastructure; (vi) uploading invalid data, viruses, worms, or other software agents through the Service; (vii) collecting or harvesting any personally identifiable information, including account names, from the Service; (viii) using the Service for any commercial solicitation purposes; (ix) impersonating another person or otherwise misrepresenting your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity; (x) interfering with the proper working of the Service; (xi) accessing any content on the Service through any technology or means other than those provided or authorized by the Service; (xii) bypassing the measures we may use to prevent or restrict access to the Service, including without limitation features that prevent or restrict use or copying of any content or enforce limitations on use of the Service or the content therein; (xiii) using any VetCheck Content (as defined below), including any VetCheck trademarks, in any manner that might tarnish, disparage, or reflect adversely on such VetCheck Content; (xiv) using the Service or any VetCheck Content (as defined) to support, incite or promote discrimination, hostility or violence; (xv) using any VetCheck trademark or any variant thereof including misspellings as a domain name or as part of a domain name, as a metatag, keyword, or any other type of programming code or data; (xvi) adopting or using, without our prior written consent, any word or mark which is similar to or likely to be confused with VetCheck trademarks; (xvii) copying, imitating or using, in whole or in part, the look and feel of the Service (including but not limited to all page headers, custom graphics, button icons, and scripts) without the prior written consent of VetCheck; (xviii) using any VetCheck Content to link to the VetCheck website without the prior written consent of VetCheck; or (xviv) framing or hotlinking to the Service or any content other than your own without the prior written consent of VetCheck.
Accessing the audiovisual content available on the Service for any purpose or in any manner other than Streaming (as defined below) is expressly prohibited. “Streaming” means a contemporaneous digital transmission of an audiovisual work via the Internet from the VetCheck Service to a User’s device in such a manner that the data is intended for real-time viewing and not intended to be copied, stored, permanently downloaded, or redistributed by the User.
We may, without prior notice, change the Service; stop providing the Service or features of the Service, to you or to Users generally; or create usage limits for the Service. We may permanently or temporarily terminate or suspend your access to the Service without notice and liability for any reason, including if in our sole determination you violate any provision of this Agreement, or for no reason. Upon termination for any reason or no reason, you continue to be bound by this Agreement. If your account is terminated for any reason, you must obtain written authorization from VetCheck prior to establishing another account. If you attempt to establish another account without obtaining such authorization, VetCheck may permanently ban you from the Service. You may not have more than one active account at any time without the written consent of VetCheck in each instance.
You are solely responsible for your interactions with other VetCheck Users. We reserve the right, but have no obligation, to monitor disputes between you and other Users. VetCheck shall have no liability for your interactions with other Users, or for any User’s action or inaction.
If the VetCheck Technologies Pty Ltd Service that you are using allows uploads, postings, has a bulletin board or chat facility or is a social media portal or otherwise allows you to submit or display content, you must adhere to the following rules, so that you and our other visitors can enjoy the service or social media portal:
3.1.1 Be Yourself. Do not attempt to impersonate any other party or disguise the source of the information you submit.
3.1.2 Use Caution and Common Sense. Safeguard Privacy. Always use caution and common sense when using the Internet. Avoid providing or soliciting personal information that could be used to identify, track, contact or impersonate you or another person.
3.1.3 Respect the Privacy and Choices of Others. Before you upload anything or tag someone, make sure you have the permission of every person included as well as the parent or guardian of anyone under 18 who is included.
3.1.4 Be Kind and Respectful of Others. Do not defame, libel, ridicule, mock, disparage, threaten, harass, intimidate, abuse, bully, trick, defraud or mislead other users. Do not make any offensive or inappropriate comments that are connected to race, religion, social class, ethnicity, national origin, gender, gender identity, sexual orientation, disability or otherwise.
3.1.5 Inappropriate Content May Be Taken Down. Do not post or transmit any unlawful, threatening, libellous, defamatory, obscene, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability or would otherwise violate the law or another person's rights or that is otherwise objectionable. Such inappropriate content (as determined by us) is unwelcome and may be removed without notice. We will fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting inappropriate content or materials.
3.1.6 Only Post What is Yours. Only post comments, photographs, videos and other content if the owner of the relevant rights in and to the content, including the right to grant us a licence for all uses of the content, consents to it.
3.1.7 Don't Play Doctor or Vet. Refrain from sharing your or someone else's medical information. Please do not attempt to provide medical advice on the social media portal. Medical questions should be addressed to your doctor, vet or other licensed health care provider.
3.1.8 Understand You are Granting VetCheck Technologies Pty Ltd Rights to Use the Content You Post. By posting content, you grant us an irrevocable, perpetual, non-exclusive, fully-paid, sub-licensable worldwide license to use that content for any purpose, including marketing and promotion of our goods and services from time to time. This includes a right to remove, modify, edit, crop, highlight and/or republish your content. You consent to all acts and omissions by us or any of our related entity or licensees which would otherwise infringe your moral rights and you agree not to assert any such moral or other rights and, if you are not the author of the contents, you warrant that you have obtained the author's consent to all such acts and omissions.
3.1.9 We Are Not Responsible for User Content and Links. We do not necessarily endorse and are not responsible for the photos, videos, links (or content linked to), comments, references (including reference to particular people), opinions, claims, advice or other content shared on the social media portal by any visitor or expert panel.
We reserve all of our rights against any user of any of a VetCheck Technologies Pty Ltd Service who violates any of these terms.
Some areas of the Service allow Users to submit and publish content such as profile information, comments, questions, photographs, illustrations, fonts, designs, and other content or information (any such materials a User submits, posts, displays, prints or otherwise makes available on or via the Service without compensation “User Content”). You retain ownership of your User Content, and you understand that if you post User Content under a Brand, the Brand Owner will own—and be entirely responsible for—all such User Content. For the avoidance of doubt, User Content does not include media that exists within the system. The user agrees to indemnify and hold VetCheck harmless from any losses, damages, liabilities, and expenses incurred as a result of any claims, actions, or proceedings arising from the use of VetCheck's content or USER CONTENT. This includes claims related to intellectual property rights, privacy violations, defamation, or any other legal claims that may arise. The user acknowledges that VetCheck cannot be held responsible for the content created or shared by users and that any disputes or legal actions related to content are the sole responsibility of the user.
3.2.1 Uploading and Publishing User Content to VetCheck.
You agree not to submit or use User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, hostile, violent, or that which provokes violence or hostility, profane, or otherwise objectionable; (vi) contains any information which discriminates against others based on race, religion, sex, sexual orientation, age, disability, ancestry or national origin; (vii) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); (viii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or (ix) contains any information or content that you know is not correct and current. You agree that any User Content does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights (as defined below) or rights of privacy or publicity. VetCheck reserves the right, but is not obligated, to reject and/or remove any User Content that VetCheck believes, in its sole discretion, violates these provisions. You understand that publishing your User Content on or via the Service is not a substitute for registering it with the Copyright Office or any other rights organization. Further, you understand that if you contribute User Content under a Brand, the Brand Owner will own—and be entirely responsible for—all such User Content.
For the purposes of this Agreement, “Intellectual Property Rights” means all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of any state, country, territory or other jurisdiction.
In connection with your User Content, you affirm, represent and warrant the following:
a. Your User Content and VetCheck’s use thereof as contemplated by this Agreement and the Service will not violate any law or infringe any rights of any third party, including but not limited to any Intellectual Property Rights and privacy and publicity rights.
b. VetCheck may exercise the rights to your User Content granted under this Agreement without liability for payment of any guild fees, residuals, payments, fees, or royalties payable under any collective bargaining agreement or otherwise.
c. There is no suit action or claim or other legal or administrative proceeding now pending or threatened which might directly or indirectly affect any of your User Content or which might in any way impair the rights granted by you hereunder.
d. If your User Content contains or incorporates in any manner any components including but not limited to design elements, fonts, clipart, sprites, vectors or brush tools and the like that are included in design programs, by uploading any such User Content to VetCheck, you represent and warrant that the end user license agreement, terms of service or the equivalent license agreed to by you allows you to incorporate such elements in the User Content created by you, and to license such User Content to VetCheck for the purposes set forth herein.
e. Your User Content is neither obscene, defamatory, or otherwise objectionable.
f. To the best of your knowledge, all your User Content and other information that you provide to us is truthful and accurate.
g. You will not transmit unsolicited emails or engage in spamming to publicize or promote your relationship with VetCheck.
h. If you use the Service to post, publish or print User Content, you agree that you have verified that the User Content does not contain anything that is illegal, infringes (or is otherwise deceptively similar to) any third-party’s Intellectual Property Rights, or otherwise breaches these terms.
i. You will not engage in pay per click advertising using keywords which compete with VetCheck’s own campaigns in order to promote your relationship with VetCheck nor will you use or engage a third party on your behalf to use VetCheck in any domain name.
Upon making or learning of any claim that is inconsistent with any of the representations or warranties made by you, VetCheck shall send you written notice of such claim, using the email address provided by you to VetCheck, specifying the details of the claim as then known to VetCheck. Pending the determination of such claim, VetCheck may withhold from royalties and/or other compensation due to you hereunder, such sums as are reasonably related to the probable value of the claim as determined by VetCheck.
VetCheck takes no responsibility and assumes no liability for any User Content that you or any other User or third party posts, publishes or prints over or using the Service. You shall be solely responsible for your User Content and the consequences of posting, publishing and printing it, and you agree that we are only acting as a passive conduit for your online distribution and publication of your User Content. You understand and agree that you may be exposed to User Content or Stock Media that is inaccurate, objectionable, inappropriate for children, or otherwise unsuited to your purpose, and you agree that VetCheck shall not be liable for any damages you allege to incur as a result of User Content, Stock Media or your use of either in printed form. In the event that your User Content is alleged to be offensive, inappropriate for children, unlawful or otherwise in breach of these terms, you agree that VetCheck may disclose such User Content to law enforcement or other government authorities.
Don't use a VetCheck Technologies Pty Ltd Service for a commercial purpose
3.3 You may only use materials on a VetCheck Technologies Pty Ltd Service for personal, educational, marketing, promotional, and non-commercial use and as otherwise permitted by law. You may not sell or trade any VetCheck materials for any direct financial gains. All copyright and other proprietary notices contained in or on those materials must be preserved and retained.
Permitted Uses under these licenses
Prohibited Uses under these licenses
Don't share VetCheck Technologies Pty Ltd to third parties
Competitions and promotions
3.5 If you enter a competition or a promotion, you assign to us all intellectual property rights subsisting in or relating to the entry (and must do all things necessary to evidence and perfect that assignment). You irrevocably consent to us using your likeness, image and voice in any media for perpetuity and without any payment to you in relation to the promotion of any product manufactured, distributed or supplied by us. In relation to such use and the entry, you irrevocably consent to all acts and omissions by us or any of our affiliates or licensees that would otherwise infringe your moral rights and you agree not to assert any such moral rights against us.
Accounts, passwords and user IDs
3.6 If you have an online account with us you must keep your username and password confidential to you. You are responsible for all usage or activity on a VetCheck Technologies Pty Ltd Service via your account, whether it is your own usage or activity or that of a third party. You must report any actual or suspected unauthorised use of your account to us. If we disable your account, you may be unable to use a VetCheck Technologies Pty Ltd Service or content contained in your account.
Review of Online Communications
3.7 Although we may, from time to time, monitor or review the uploads, discussions, chats, postings, transmissions, bulletin boards and the like provided on a VetCheck Technologies Pty Ltd Service, we are under no obligation to do so and assume no responsibility or liability arising from same nor for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger or inaccuracy contained in any information provided on a VetCheck Technologies Pty Ltd Service. We assume no responsibility for checking information posted in discussions, chats, transmissions, bulletin boards or the like on a VetCheck Technologies Pty Ltd Service for accuracy.
3.8 We reserve the right to alter or delete material on a VetCheck Technologies Pty Ltd Service at any time.
Limitations on Access
We collect the following types of information about you:
We may ask for certain information such as a username, your first and last name, business name and e-mail address when you register for a VetCheck account, or if you correspond with us. We may also retain any messages you send through the Service, and may collect information you provide in User Content you post to the Service. We use this information to operate, maintain, and provide to you the features and functionality of the Service. We may also use this information to correspond with you, and to address any issues you raise about the Service.
We may receive information about you from third parties. For example, if you access our websites or Service through a third-party connection or log-in, for example, through a membership, Facebook Connect, by “following,” “liking,” adding the VetCheck application, linking your account to the VetCheck Service, etc., that third party may pass certain information about your use of its service to VetCheck. This information could include, but is not limited to, the user ID associated with your account (for example, your Facebook UID), an access token necessary to access that service, any information that you have permitted the third party to share with us, and any information you have made public in connection with that service. You should always review, and if necessary, adjust your privacy settings on third-party websites and services before linking or connecting them to the VetCheck Service. You may also unlink your third party account from the Service by adjusting your settings on the third party service. If you unlink your third party account, we will no longer receive information collected about you in connection with that service.
We may directly collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends for the Service. These tools collect information sent by your browser or mobile device, including the pages you visit and other information that assists us in improving the Service.
We may collect personal information about you when you use and access our website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognize you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
You are responsible for transfer of your data from third-party applications.
Log file information is automatically reported by your browser or mobile device each time you access the Service. When you use our Service, our servers automatically record certain log file information. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, and other such information.
When you access the Service by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by VetCheck. A device identifier may convey information to us about how you browse and use the Service. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the Service. Some features of the Service may not function properly if use or availability of device identifiers is impaired or disabled.
When you access the Service by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use the Service. Some features of the Service, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
We use the information we collect about you for the following purposes:
We use the information that you provide us to provide the Service to you. This includes allowing you to log in to VetCheck, operating and maintaining the Service, giving you access to your communications and billing you for transactions that you make via the Service. We also use information we collect about you automatically to remember information about you so that you will not have to re-enter it during your visit or the next time you visit the site
We use information about you to help us improve the VetCheck Service and our users’ experience, including by monitoring aggregate metrics such as total number of visitors, traffic, and demographic patterns.
We use information you provide us and information about you to make sure that your use of the Service is customised to your needs. For example, if you tell us your profession to recommend communications that are likely to be relevant to you.
We use your contact information to get in touch with you and to send communications about critical elements of the Service. For example, we may send you emails about technical issues, security alerts or administrative matters.
We use your contact information to get in touch with you about features and offers relating to the Service that we think you would be interested in. We also use information we collect about you to make sure that you get the most relevant offers and promotions based on your use of the Service, and your preferences. You can opt-out of getting these communications as described below.
We use information about you, information that you provide to our customer happiness team, and information about your interactions with the Service to resolve technical issues you experience with the Service, and to ensure that we can repair and improve the Service for all VetCheck users.
From time to time VetCheck may seek your consent to use your information for a particular purpose. Where you consent to our doing so, we will use it for that purpose. Where you no longer want us to use your information for that purpose you may withdraw your consent to this use.
For VetCheck users in the the European Economic Area (EEA) VetCheck processes your information in accordance with European laws and regulations such as the General Data Protection Regulation (GDPR). The GDPR governs how VetCheck may process your information, and the rights that EEA users have in relation to it. This means that VetCheck will collect and use your information only where:
We need it to provide you the Service and fulfil our obligations to you under our Terms of Service. This includes providing you with access to the information that you create in your communications.
It it justified because of a legitimate interest such as for research and development or marketing the Service (but only where our legitimate interest isn’t overridden by your interest in protecting your data).
You consent to us using your information in a certain way.
It is necessary for compliance with our legal obligations.
If you have consented to our use of your information you may withdraw that consent at any time.
Depending on the situation you can either withdraw your consent by emailing email@example.com. However, if you do so it may mean that it is not possible for you to continue using the Services.
We will not rent or sell your information into third parties outside VetCheck and its group companies (including any parent, subsidiaries and affiliates) without your consent, except as noted in this section:
We won’t share your personal information without your permission except as follows:
Some of the third parties that VetCheck may share your personal information with include providers who assist VetCheck with functions such as:
We might share some information on you with our business partners, but only as necessary to provide the service to you or to fulfil VetCheck’s legitimate business interests.
By default all content you post on VetCheck is private. If you do choose to make communications or other information public, that information may remain visible even after your remove it via cached and archived pages, or if other users have made copies.
VetCheck may also share your information with third parties in certain circumstances, such as where:
we are required to do so as a result of a court order, subpoena or other legal requirement;
we believe that it is necessary to protect you or VetCheck, such as where we consider that there is a need to investigate potentially fraudulent or criminal activity; or you have consented to our sharing it with a third party for a particular purpose.
VetCheck may also share your information with a third party in circumstances where we sell divest or transfer VetCheck (including any shares in VetCheck), or any combination of its products, services, assets and/or businesses to a third party. Information such as customer names and email addresses, User Content and other user information related to the Service may be among the items sold or otherwise transferred in these types of transactions. We may also sell, assign or otherwise transfer such information in the course of corporate divestitures, mergers, acquisitions, bankruptcies, dissolutions, reorganisations, liquidations, similar transactions or proceedings involving all or a portion of the VetCheck.
If we sell our business, any of the info which we’ve acquired about you may be part of the sale.
We may also aggregate or otherwise strip data of all personally identifying characteristics and may share that aggregated, anonymized data with third parties.
Please note that an advertiser may ask VetCheck to show an ad to a certain audience of Users (e.g., based on demographics or other interests). In that situation, VetCheck determines the target audience and VetCheck serves the advertising to that audience and only provides anonymous aggregated data to the advertiser. If you respond to such an ad, the advertiser or ad server may conclude that you fit the description of the audience they are trying to reach.
To run our service we’ll have to use computers all over the world. This means your information might be transferred to the US, Australia, Europe and anywhere else the service is operated.
You shall be responsible for data, including User and Customer Data, that you provide or use in VetCheck Services. You are solely responsible for determining the suitability of the VetCheck Services for your business or organization and complying with any regulations, laws, or conventions applicable to the data you provide and your use of the VetCheck Services and Site.
For Users in the EEA, where we transfer your information to a third party provider that is not located in the EEA, and is not subject to an adequacy decision by the EU Commission, we will require those third party providers to enter into an agreement that provides appropriate safeguards for your information. From time to time we may also seek your consent to transfer your information to a third country outside the EEA.
VetCheck cares about the security of your information, and uses appropriate safeguards to preserve the integrity and security of all information collected through the Service. To protect your privacy and security, we take reasonable steps (such as requesting a unique password) to verify your identity before granting you access to your account. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from VetCheck, at all times. However, VetCheck cannot ensure or warrant the security of any information you transmit to VetCheck or guarantee that information on the Service may not be accessed, disclosed, altered, or destroyed. Your privacy settings may also be affected by changes to the functionality of third party sites and services that you add to the VetCheck Service, such as social networks. VetCheck is not responsible for the functionality or security measures of any third party.
In the event that any information under our control is compromised as a result of a breach of security, VetCheck will take reasonable steps to investigate the situation and where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
You may update your account information by logging into your account and changing your profile settings. You can also stop receiving promotional email communications from us by clicking on the “unsubscribe link” provided in such communications. We make every effort to promptly process all unsubscribe requests. You may not opt out of Service-related communications (e.g., account verification, purchase and billing confirmations and reminders, changes/updates to features of the Service, technical and security notices). If you have any questions about reviewing or modifying your account information, you can contact us directly at firstname.lastname@example.org .
Please refer to your mobile device or browser’s technical information for instructions on how to delete and disable cookies, and other tracking/recording tools. Depending on your type of device, it may not be possible to delete or disable tracking mechanisms on your mobile device. Note that disabling cookies and/or other tracking tools prevents VetCheck or its business partners from tracking your browser’s activities in relation to the Service, and for use in targeted advertising activities by VetCheck, including via third parties’ websites. However, doing so may disable many of the features available through the Service. If you have any questions about opting out of the collection of cookies and other tracking/recording tools, you can contact us directly at email@example.com .
The laws of some countries grant particular rights in respect of personal information. Users in those jurisdictions may have the right to:
Should you wish to make a request in respect of your personal information please contact us at firstname.lastname@example.org .
In some circumstances VetCheck may not be able to comply with a request that you make in respect of your personal data. For example, we may not be able to provide a copy of your information where it infringes on the rights of another User. We may also be required to retain certain information that you ask us to delete for various reasons, such as where there is a legal requirement to do so. In some cases, you may have shared your information with third parties, such as by publishing a design on a third party’s website. In that case VetCheck will not be able to delete the information, and you will need to contact that third party directly.
Following termination or deactivation of your User account, VetCheck may retain your profile information and User Content for a commercially reasonable time and as part of the patient record, and for as long as we have a valid purpose to do so. In particular, VetCheck may retain your information for the purpose of comply with its legal and audit obligations, and for backup and archival purposes.
VetCheck does not knowingly collect or solicit personal information from children under the age of 13 and the Service and its content are not directed at children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at email@example.com .
API & Plugin Terms
VetCheck Technologies Pty Ltd (“us”, “we”, or “our”) create pet healthcare products (the “Devices”), operates www.vetcheck.it (individually the “Website,” and collectively with its sub-domains, the “Websites”), the VETCHECK web applications (each, an “App,” and collectively, the “Apps”), the VETCHECK PLUGIN (the "plugin) and the VETCHECK API (the “API”). The Devices, Websites, Apps, Plugin and API are collectively referred to as the VETCHECK “Service” or VETCHECK “Platform.”
Scope of the VETCHECK API or Plugin
No unlawful activity
Any rendering or display of VETCHECK Data in your Developer Application must provide attribution to VETCHECKLicensing and IP ownership
You represent and warrant that you have all rights, including all copyright, trademark and other intellectual property rights, in the Developer Application necessary to offer your Developer Application to end users and to grant the license to VETCHECK in this Agreement
You may not disclose any confidential information to any third party without our prior written consent and you agree that you will protect this confidential information from unauthorized use, access, or disclosure in the same manner that you would use to protect your own confidential and proprietary information of a similar nature and in any event with no less than a reasonable degree of care
Disclaimer of warranties
If you are acquired by or merge with a third party, you may continue to use VETCHECK Data or data generated therefrom within your Developer Application only if you obtain express consent from users from whom the data was retrieved
You acknowledge that your violation or breach of the Terms may cause irreparable harm to VETCHECK. Accordingly, you agree that, in addition to any other remedies to which VETCHECK may be legally entitled, VETCHECK shall have the right to seek immediate injunctive relief in the event of such violation or breach by you or any of your officers, employees, consultants or other agents
Severability and waiver
(Last updated 18 June, 2022)