Welcome to VetCheck! These Terms and Conditions ("Terms") govern your use of our services ("Services"). By using our Services, you agree to these Terms. Please read them carefully.
"We," "Us," and "Our" refer to VetCheck.
"You" and "Your" refer to the user of our Services.
"Services" include our website, applications, and any other products or services we offer.
"Practice data" refers to any data shared between third-party platforms and VetCheck.
You must be at least 18 years old and capable of entering into a legally binding agreement to use our Services. If you are a minor, you must obtain consent from your parent or guardian.
To use certain features, you may need to create an account. You agree to provide accurate and complete information and keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials, paying the VetCheck licensing fees in a timely manner, and for all activities that occur under your account.
You agree to use our Services only for lawful purposes. You must:
VetCheck is not affiliated with or sponsored by any third-party veterinary practice management systems or their affiliates.
When accessing VetCheck from a third-party practice management system, you:
You are responsible for the content you post or share. Do not post illegal, harmful, or offensive content. We can remove content at our discretion.
We collect and use data as outlined in our Privacy Policy. You are responsible for obtaining client consent for sharing their data with VetCheck. Comply with GDPR and other applicable data protection laws.
We own all intellectual property rights to our Services and content. VetCheck content is protected by copyright and other IP laws. You may use VetCheck materials for personal, educational, and non-commercial use only. Do not sell or distribute VetCheck content without permission.
VetCheck is for informational and documentation purposes only and not medical advice or diagnostics.
VetCheck documents are not a substitute for informed consent and should not be relied on for any specific purpose.
VetCheck is not intended to advise or resolve legal, medical, or financial issues, establish a veterinarian-client-patient relationship, or establish consent.
To the extent permitted by law, we do not make any warranties or representations as to the accuracy of any of the information on VetCheck.
It's important to recognize that while VetCheck offers the convenience of digital signatures for document signing, their legal equivalence to handwritten signatures isn't universally guaranteed. The acceptability and legal weight of digital signatures can vary depending on jurisdictional regulations and specific legal requirements. It's ultimately the responsibility of users to ensure compliance with relevant legal standards and seek appropriate legal guidance when necessary.
VetCheck emphasizes that it cannot be held responsible for user errors, lost data, medication calculation errors, or chart task errors. VetCheck explicitly states that it cannot be held responsible for document, medical, or treatment errors relating to patients resulting from the use of VetCheck Services. All data accuracy, medication accuracies, and treatment decisions are solely the responsibility of the user.
We are not responsible for user-generated content or third-party content. Use the service at your own risk.
To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our Services.
You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of our Services or violation of these Terms. You agree to indemnify and hold harmless VetCheck, its affiliates, and their respective officers, directors, employees, and agents from any claims, liabilities, damages, or expenses arising out of or related to the use or reliance on VetCheck Services.
You may terminate at any time by giving 30 days' notice. You may cancel your VetCheck account at any time; however, there are no refunds for cancellation. We may terminate or suspend your account at any time, with or without cause, without prior notice, for reasons including, but not limited to, failure to pay your VetCheck licensing fees. Upon termination, your right to use our Services will immediately cease, and any data you have stored on our platform may no longer be accessible. Your VetCheck-generated documents will remain accessible for the legal requirements of keeping pet records only.
We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on our website or via email communication. Your continued use of our Services after the changes take effect signifies your acceptance of the new Terms.
We will not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is due to causes beyond our reasonable control, including but not limited to acts of God, war, strikes, or shortages of materials.
These Terms constitute the entire agreement between you and VetCheck regarding your use of our Services and supersede any prior agreements between you and us.
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining provisions of these Terms will remain in full force and effect.
No waiver of any term or condition of these Terms will be deemed a further or continuing waiver of such term or condition or any other term or condition, and our failure to assert any right or provision under these Terms will not constitute a waiver of such right or provision.
These Terms are governed by the laws of Australia, Victoria. Any disputes will be resolved in the courts of Australia, Victoria. You are responsible for ensuring that your use of VetCheck complies with local laws and regulations. You should refrain from using VetCheck if you are not permitted by law or regulation.
If you have any questions about these Terms, please contact us at support[at]vetcheck.it.
Welcome to VetCheck. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our services ("Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.
We collect several types of information to provide and improve our Services, including:
Payment Information: Details necessary for processing payments, such as credit card information or bank account details will be processed through a trusted third party.
We use your information for the following purposes:
Under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
We may share your information with third parties in the following circumstances:
Your California Privacy Rights: For the 12-month period prior to the date of this Privacy Policy, we have not "sold" (as that term is defined under the California Consumer Privacy Act ("CCPA")) any of your Personal Data.
VetCheck stores Personal Data on a regional basis - EEA, Asia Pacific, US. For example, if you are based in the EEA or UK, your data is stored in the EEA or UK. For users outside of these regions, your data is stored in one of the aforementioned regions, while complying with any local data protection regulations, including, but not limited to, GDPR and UK data protection regulations.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes. The specific retention period may vary depending on the type of data and the purposes for which it was collected.
VetCheck is fully compliant with GDPR and relevant data protection regulations in the regions we operate, including the UK. We only process personal information solely for core business purposes. We have implemented stringent security measures and data protection practices to safeguard your personal data. Our commitment to data protection remains unwavering.
Under applicable data protection laws, you have the following rights:
To exercise your rights, please contact us using the details provided below.
We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver targeted advertisements. You can control cookies through your browser settings, but disabling cookies may affect the functionality of our Services.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and, where appropriate, through other communication channels. Your continued use of our Services after any changes signifies your acceptance of the updated Privacy Policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support[at]vetcheck.it
(Last updated 1 August, 2024)