Support your veterinary services and recommendations with the leading client communication solution.
More appointments. Less work.
Sign up
Log in
Support your veterinary services and recommendations with the leading client communication solution.
More appointments. Less work.
Make life easier when it comes to client communications, so that you can focus on pet healthcare. VetCheck is your complete customer engagement tool that provides ongoing value.
With over 1000 customisable handout templates, videos and visual aids, we've got you covered when it comes to practice-branded client education. Simply edit, personalise and share to prescribe the right information at the right time to improve knowledge and drive informed compliance.
Sample 1: Treatment plan for demodicosis
Sample 2: Discharge instructions for a coughing dog
Sample 3: Discovery of a heart murmur at time of vaccination
Save time and decrease paperwork by sharing online forms that allow for proactive information gathering, better preparation for consultations and easier management of chronic medical cases. Use the dental health assessments, behaviour or allergy questionnaires for the ultimate customer onboarding experience.
Email marketing is a great way to cultivate new customer relationships and strengthen existing ones. Sharing practice-branded pet health information over the phone provides an alternative to Dr. Google and generates new business leads.
Engage with your customers like never before by connecting with them with practice-branded pet life stage alerts between visits. These automated communications are tailored and personalised for each customer and communicate triggers to support vet recommendations and services such as annual health checks, diet transitions, parasite control and seasonal alerts.
Register your practice for VetCheck Premium.
It’s easy and will take less than 2 minutes to set up a VetCheck premium account for your team. Pet owners will then be able to find your practice within their PetCheck.it portal.
Connect with clients.
Tell your clients about the free petcheck.it portal and to locate your practice.
And that’s it.
Along with personalised, prescribed VetCheck health information that is shared by your practice, your clients will automatically receive practice-branded alerts that are relevant to their pet's species and lifestage and accessible 24/7 within their PetCheck.it portal.
VetCheck delivers high quality dynamic content that is practice-branded and targeted to the species, life stage and health status of the pet. Covering birthdays, milestones, health awareness months and seasonal alerts, it keeps pet owners engaged with the latest health information that is relevant to them and most importantly comes from the source that they trust the most, their vet.
With a platform engagement rate of up to 99%, you can improve client knowledge of the pet's condition and care options and drive informed compliance to treatment protocols and prescriptions.
Educating clients on the value of the vet service at every touchpoint can grow the business through increased appointment and service bookings.
90% of customers prefer custom content and see it as a way of breaking through the clutter. Easily maintain ongoing relationships with curated content to increase trust and long-term commitment.
VetCheck relies upon the expertise of its independant expert advisory panel to represent varying views within the veterinary profession and to help ensure we provide pet professionals with a high quality resource.
“Great resource for clinic, staff, including vet nurses when giving advice to owners. VetCheck improves the quality and efficiency of the care that I can deliver.”
“Ideal for busy small animal practices. Anything that helps my team educate our clients and work more efficiently is a tool that I want on every desktop.”
“ We really like how simple it is to navigate, the quality of the handouts, and the fact that we don't have to re-invent the wheel. It’s also a great way to capture client email addresses.”
“What a great idea, we have loads of in hospital handouts - but this is so much simpler and informative.”
"Personalizing client handouts and making them available in a digital format makes things so much easier for practice staff and helps improve client compliance, which is the most important thing. It seems crazy that in our digital world we would still be using printed handouts.
“The team are really excited to have this resource available to them as it does help them with client communication.”
“It’s wonderful to receive a report on my pet. So relevant to me.”
“It’s peace of mind knowing that I can get trusted health information from my vet clinic directly to my phone. ”
“With our busy schedule, filling in forms or reading pet health information on my iPad is so convenient.”
The Australian Veterinary Association has kindly made their pet educational content available through VetCheck to enhance the quality and accessibility of knowledge for better pet healthcare.
Access to select cat, dog, horse and exotics professional handouts
Access to industry digital brochures
Business-branded handouts
Limited sharing
Per business per month billed annually
Access to all cat, dog, horse and exotics professional handouts
Access to industry digital brochures
Business-branded handouts
Create your own handouts
Edit handouts
Unlimited sharing
Up to 10 users
Logo integration
Automated practice-branded comms to PetCheck - registered clients
Unlimited license to original content for newsletters and social media
Client email exports
Email data download in .CSV format
Featured business on PetCheck pet portal
Access to all cat, dog, horse and exotics professional handouts
Access to industry digital brochures
Business-branded handouts
Create your own handouts
Edit handouts
Unlimited sharing
Unlimited users
Logo integration
Automated practice-branded comms to PetCheck - registered clients
Client email exports
Practice-wide metrics and analytics
Email support
Product recommendation integration
Practice handout integration
We new friends!