Personalised digital client communications for every touchpoint

  • Go paperless
  • Increase team knowledge
  • Better inform clients
  • Increase revenue



VetCheck is for forward-thinking veterinary teams who are committed to focusing on the client to drive practice growth. Our innovative healthcare delivery makes life easier and most importantly benefits the pet.

Your clients are mobile. Your communications should be too. Share personalised pet reports, written instructions, visual aids and forms straight to your client's mobile device where they can store and view 24/7.

Features

Over 400 customisable templates that are practice-branded.

Up to date digital library of visual aids, videos, handouts, discharge instructions and treatment plans, covering over 8 animal species that can be easily edited. Improved knowledge of the problem and care options will drive informed compliance to treatment protocols and prescriptions.

Sample 1: Treatment plan for demodicosis
Sample 2: Discharge instructions for a coughing dog
Sample 3: Discovery of a heart murmur at time of vaccination

Online practice forms and health assessments.

Save staff time and decrease paperwork with online practice forms that are convenient for your clients. Share free online health assessments for proactive information gathering, which allows you to be better prepared for the consultation, initiate conversation and monitor chronic medical cases.

Team training resources.

Veterinary teams are viewed as the number source for pet health information. Position your team as the experts when it comes to pet health by referencing and sharing content over the phone or uploading your own educational or training content.

Sample 1: Managing flea problems
Sample 2: How to perform a sleeping respiratory rate
Sample 3: How to clean your pet's ears at home

Customer acquisition and insights.

Email marketing is a great way to cultivate new customer relationships and strengthen existing ones. Sharing practice-branded pet health information over the phone not only benefits the customer but also generates new business leads.

Accessible on any device, anytime.

Access VetCheck on any smart phone, tablet or desktop computer allowing veterinary teams to easily access content and collaborate. Easily integrate shared pet reports into the practice management system to form part of the pet's health record.

PetCheck pet portal

Engage with your customers like never before by sharing personalised health information direct to their free pet owner's portal. Pet owner's can instantly review their pet's treatment history, health information and manage reminders.

About

Did you know that client communication is one of the most common challenges facing veterinary teams today?
The issue isn’t a clinical one, even the most experienced teams struggle with client compliance, retention and complaints. Simply educating clients on the value of the veterinary service at every touch point can grow the business through increased appointment and service bookings and better pet healthcare. That’s exactly what VetCheck delivers every day, through a variety of digital resources that prescribe the right information at the right. As a result, we are one of the leading digital communication platforms, making life easier for over 1000 practices.

On the phone

In consultation

At discharge

In social media

For website pet library & forms

Training & induction

Client health information.
Online forms & health assessments.
Educational diagrams.

Expert Advisory Panel

VetCheck relies upon the expertise of its independant expert advisory panel to represent varying views within the veterinary profession and to help ensure we provide pet professionals with a high quality resource.

Linda Abraham

BSc BVetMed PhD (Lond) MRCVS MACVSc FACVSc (Canine Medicine)

Laura Brockley

BVSc, MANZCVS (Small Animal Medicine), FANZCVS veterinary oncology

Keshe Chow

BVSc, MVetClinStud, MANZCVS(small animal medicine)

Maureen Cooper

DVM, MANZCVS (small animal medicine), FANZCVS veterinary oncology

Rob Hilton

BVSc(Hons) MANZCVS (canine medicine) Cert.VD MRCVS

Carolyn O’Brien

BVSc(Hons), MVetClinStud, FACVSc(feline medicine)

Melanie Rockman

BVSc MANZCVS (Behaviour)

James Simcock

BVSc (hons), MANZCVS (Internal Medicine), Registered Specialist of Small Animal Surgery, Diplomate of the American College of Veterinary Surgeons

Rob Webster

BVSc (Hons) FANZCVS (Emergency and Critical Care)

David Byrne

MVB MANZCVS (Equine medicine). Resident in Equine Medicine and Surgery (Medicine emphasis)

James Haberfield

BSc BVMS PGCBM MANZCVS (Unusual Pets)

Sandra Baxendell

BVSc (Hons), PhD, MANZCVSc,GCertApplSC (rural extension), GCertPSectMgt, PGDAppSc, MRurSysMan (Goat veterinary consultant)

Jane Vaughan

BVSc(Hons), PhD, MACVSc (Ruminant Nutrition) (Alpaca veterinary consultant)

Amanda Chin

BVSc, CVE (Behavioural Medicine), AMWA (Medical writing and editing), Cert IV in Assessment and Workplace Training

What your peers are saying

“Great resource for clinic, staff, including vet nurses when giving advice to owners. VetCheck improves the quality and efficiency of the care that I can deliver.”

Alanna, Vet

“Ideal for busy small animal practices. Anything that helps my team educate our clients and work more efficiently is a tool that I want on every desktop.”

Neil, Vet

“We really like how simple VetCheck is to navigate, the quality of the handout. It’s also a great way to capture client email addresses. ”

Joan, Vet

“What a great idea, we have loads of in hospital handouts - but this is so much simpler and informative.”

Kate, Hospital manager

"Personalizing client handouts and making them available in a digital format makes things so much easier for practice staff and helps improve client compliance, which is the most important thing. It seems crazy that in our digital world we would still be using printed handouts. 

Tanja, Practice manager

“The team are really excited to have this resource available to them as it does help them with client communication.”

Animal Welfare League

What your clients are saying

“It’s wonderful to receive a report on my pet. So relevant to me.”

“It’s peace of mind knowing that I can get trusted health information from my vet clinic directly to my phone. ”

“With our busy schedule, filling in forms or reading pet health information on my iPad is so convenient.”

Partners

Supporters

The Australian Veterinary Association has kindly made their pet educational content available through VetCheck to enhance the quality and accessibility of knowledge for better pet healthcare.

Educational Institutions

Veterinary, agriculture, animal technician, nursing and other animal health science students enjoy complimentary access to VetCheck.

Pricing

FREE

$0

Access to select cat, dog, horse and exotics professional handouts

Access to industry digital brochures

Business-branded handouts

Limited sharing


Premium

$35.00

Per business per month billed annually

Access to all cat, dog, horse and exotics professional handouts

Access to industry digital brochures

Business-branded handouts

Create your own handouts

Edit handouts

Unlimited sharing

Up to 10 users

Logo integration

Unlimited license to original content for newsletters and social media

Client email exports

Email data download in .CSV format

Featured business on PetCheck pet portal


Enterprise

Contact us

Access to all cat, dog, horse and exotics professional handouts

Access to industry digital brochures

Business-branded handouts

Create your own handouts

Edit handouts

Unlimited sharing

Unlimited users

Logo integration

Client email exports

Practice-wide metrics and analytics

Email support

Product recommendation integration

Practice handout integration


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