Veterinary client communication
made easy.

Save time with 1000’s of comprehensive, up to date digital, visual handout templates. Your clients will know exactly what to expect when it comes to pet health care, costs and outcomes. More time to focus on treatment plans with online health assessments that build a more comprehensive patient profile prior to the visit.





Already using VetCheck?

Trusted by over 1000 practices.

HAPPIER VETS. HEALTHIER PETS.

Make life easier when it comes to client communications, so that you can focus on pet healthcare. VetCheck is your complete customer engagement tool that provides ongoing value.

Personalised digital communications

With over 1000 customisable handout templates, videos and visual aids, we've got you covered when it comes to practice-branded client education. Simply edit, personalise and share to prescribe the right information at the right time to improve knowledge and drive informed compliance.

Sample 1: Treatment plan for demodicosis
Sample 2: Discharge instructions for a coughing dog
Sample 3: Discovery of a heart murmur at time of vaccination


Online forms and health assessments.

Save time and decrease paperwork by sharing online forms that allow for proactive information gathering, better preparation for consultations and easier management of chronic medical cases. Use the dental health assessments, behaviour or allergy questionnaires for the ultimate customer onboarding experience.


Customer acquisition & insights.

Email marketing is a great way to cultivate new customer relationships and strengthen existing ones. Become the local go-to practice by sharing practice-branded pet health information over the phone and providing an alternative to Dr. Google to generate new business leads.


Automated communications.

Engage with your customers like never before by connecting with them with practice-branded pet life stage alerts between visits. These automated communications are tailored and personalised for each customer for pet birthdays and communicate triggers to support vet recommendations and services such as annual health checks, diet transitions, parasite control, seasonal alerts and birthdays.


HOW IT WORKS

STEP 1.

Register your practice for VetCheck Premium.

It’s easy and will take less than 2 minutes to set up a VetCheck premium account for your team. Pet owners will then be able to find your practice within their PetCheck.it portal.


STEP 2.

Connect with clients.

Tell your clients about the free petcheck.it portal and to locate your practice.


STEP 3.

And that’s it.

Along with personalised, prescribed VetCheck health information that is shared by your practice, your clients will automatically receive practice-branded alerts that are relevant to their pet's species and lifestage and accessible 24/7 within their PetCheck.it portal.


About

Created by veterinarians for veterinarians, VetCheck was developed to overcome one of the greatest challenges in vet practice, client communication. The issue isn’t a clinical one, even the most experienced teams struggle with client compliance, retention and complaints. VetCheck is a digital platform that streamlines how vets and pet owners communicate health information. Simply educating clients on the value of the veterinary service at every touch point can help manage client expectations, grow the business through increased appointment and service bookings and better pet healthcare. That’s exactly what VetCheck delivers every day, through a variety of digital resources that prescribe the right information at the right. As a result, we are one of the leading digital communication platforms, making life easier for over 1000 practices.

Save time.

1000’s of comprehensive, up to date digital, visual handout templates written by Veterinarians, designed for pet owners.


Manage expectations.

Your clients will know exactly what to expect when it comes to patient care, costs and outcomes.


More time.

Focus on treatment plans with online health assessments that build a more comprehensive patient profile prior to the visit.


Increase compliance.

Have your clients follow your recommendations with improved knowledge.


Expert Advisory Panel

VetCheck relies upon the expertise of its independant expert advisory panel to represent varying views within the veterinary profession and to help ensure we provide pet professionals with a high quality resource.

Linda Abraham

BSc BVetMed PhD (Lond) MRCVS MACVSc FACVSc (Canine Medicine)

Laura Brockley

BVSc, MANZCVS (Small Animal Medicine), FANZCVS veterinary oncology

Keshe Chow

BVSc, MVetClinStud, MANZCVS(small animal medicine)

Maureen Cooper

DVM, MANZCVS (small animal medicine), FANZCVS veterinary oncology

Rob Hilton

BVSc(Hons) MANZCVS (canine medicine) Cert.VD MRCVS

Carolyn O’Brien

BVSc(Hons), MVetClinStud, FACVSc(feline medicine)

Melanie Rockman

BVSc MANZCVS (Behaviour)

James Simcock

BVSc (hons), MANZCVS (Internal Medicine), Registered Specialist of Small Animal Surgery, Diplomate of the American College of Veterinary Surgeons

Rob Webster

BVSc (Hons) FANZCVS (Emergency and Critical Care)

David Byrne

MVB MANZCVS (Equine medicine). Resident in Equine Medicine and Surgery (Medicine emphasis)

James Haberfield

BSc BVMS PGCBM MANZCVS (Unusual Pets)

Sandra Baxendell

BVSc (Hons), PhD, MANZCVSc,GCertApplSC (rural extension), GCertPSectMgt, PGDAppSc, MRurSysMan (Goat veterinary consultant)

Jane Vaughan

BVSc(Hons), PhD, MACVSc (Ruminant Nutrition) (Alpaca veterinary consultant)

Amanda Chin

BVSc, CVE (Behavioural Medicine), AMWA (Medical writing and editing), Cert IV in Assessment and Workplace Training

What your peers are saying

“Great resource for clinic, staff, including vet nurses when giving advice to owners. VetCheck improves the quality and efficiency of the care that I can deliver.”

Dr. Alanna Razga
Fawkner Veterinary Hospital

“Ideal for busy small animal practices. Anything that helps my team educate our clients and work more efficiently is a tool that I want on every desktop.”

Dr. Neil Harding
Berwick Springs Veterinary Clinic

“ We really like how simple it is to navigate, the quality of the handouts, and the fact that we don't have to re-invent the wheel. It’s also a great way to capture client email addresses.”

Dr. Joan Gibbons
Murwillumbah Veterinary Clinic

“What a great idea, we have loads of in hospital handouts - but this is so much simpler and informative.”

Kate, Hospital manager

"Personalizing client handouts and making them available in a digital format makes things so much easier for practice staff and helps improve client compliance, which is the most important thing. It seems crazy that in our digital world we would still be using printed handouts. 

Tanja Mimica
Practice Manager, Greencross veterinary group

“The team are really excited to have this resource available to them as it does help them with client communication.”

Animal Welfare League

What your clients are saying

“It’s wonderful to receive a report on my pet. So relevant to me.”

“It’s peace of mind knowing that I can get trusted health information from my vet clinic directly to my phone. ”

“With our busy schedule, filling in forms or reading pet health information on my iPad is so convenient.”

Partners

Supporters

The Australian Veterinary Association has kindly made their pet educational content available through VetCheck to enhance the quality and accessibility of knowledge for better pet healthcare.

Educational Institutions

Veterinary, agriculture, animal technician, nursing and other animal health science students enjoy complimentary access to VetCheck.

Pricing

FREE

$0

Access to select cat, dog, horse and exotics professional handouts

Access to industry digital brochures

Business-branded handouts

Limited sharing


Premium

$35.00

Per business per month billed annually

Access to all cat, dog, horse and exotics professional handouts

Access to industry digital brochures

Business-branded handouts

Create your own handouts

Edit handouts

Unlimited sharing

Up to 10 users

Logo integration

Automated practice-branded comms to PetCheck - registered clients

Unlimited license to original content for newsletters and social media

Client email exports

Email data download in .CSV format

Featured business on PetCheck pet portal


Enterprise

Contact us

Access to all cat, dog, horse and exotics professional handouts

Access to industry digital brochures

Business-branded handouts

Create your own handouts

Edit handouts

Unlimited sharing

Unlimited users

Logo integration

Automated practice-branded comms to PetCheck - registered clients

Client email exports

Practice-wide metrics and analytics

Email support

Product recommendation integration

Practice handout integration


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