Helping practices engage & empower their customers.

Trusted by over 1,000 practices.





Blog

Why your practice should have a pet portal

Improving client communications and building customer loyalty.

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Getting started with VetCheck

Tips to hit the ground running.

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Perfecting the discharge instructions

Empathy and clear written instructions results in customer satisfaction and adherence.

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5 simple steps to improve your Google ranking

Improving your Google ranking is important for both attracting new clients and giving existing clients the information they need.

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Effective client communication

Good communication underpins every aspect of good veterinary practice.

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Features

VetCheck is a comprehensive digital resource of practice-branded handouts, health assessments, anatomical diagrams and forms that enables good client communication. It takes less than 1 minute to create a VetCheck pet report to provide your customers with the information they need in the format they want. Almost 100% of VetCheck reports are opened, which means pet owners are more likely to engage with your recommendations.

Targeted & relevant health information

Improve client knowledge and increase compliance with practice-branded handouts, personalised treatment plans or discharge instructions.

Educational health awareness campaigns

Increase your bottom line with better use of health assessments and care plans that can be targeted based on age, breed etc. to encourage clients to book appointments.

Prescription refills & mobile appointment cards

Save staff time and decrease paperwork with online prescription refills that are convenient for your clients. Whether over the phone or in person, digital appointment cards and reminders will help increase revisits and reduce no-shows.

PetCheck pet portal

Add value and give your clients a tool that will help them take better care of their pets. PetCheck is free for pet owners to manage their pet’s health, medical records, reminders and receive up to date news that matters to them.

PetCheck users will be instantly connected to participating VetCheck practices.

About

VetCheck is a leading client engagement platform, trusted by over 1,000 veterinary practices. We create technology that helps veterinary practices deliver better health outcomes in partnership with their clients. Through personalised and targeted digital communications, VetCheck is helping practices across the globe to improve communication, increase compliance rates, enhance pet owner satisfaction and most importantly better pet health outcomes.

Build Stronger Relationships

Delivering a personalised service will help demonstrate your commitment to the customer and encourage a proactive approach to pet care.

Differentiate your practice

Enable more effective and efficient visits with a knowledgeable team and supporting pet health information. It will bring consistency of voice, encourage word-of-mouth and build customer loyalty.

Save time

Eliminating paperwork for both staff and customers will streamline processes and increase practice efficiency. It takes less than 1 minute to create a personalised VetCheck communication.

Increase compliance

80% of customers do not follow through with treatment recommendations due to confusion. Improved knowledge of the problem and care options will drive informed compliance to treatment protocols and prescriptions.

Client health information.
Online forms & health assessments.
Educational diagrams.

Expert Advisory Panel

VetCheck relies upon the expertise of its independant expert advisory panel to represent varying views within the veterinary profession and to help ensure we provide pet professionals with a high quality resource.

Linda Abraham

BSc BVetMed PhD (Lond) MRCVS MACVSc FACVSc (Canine Medicine)

Laura Brockley

BVSc, MANZCVS (Small Animal Medicine), FANZCVS veterinary oncology

Keshe Chow

BVSc, MVetClinStud, MANZCVS(small animal medicine)

Maureen Cooper

DVM, MANZCVS (small animal medicine), FANZCVS veterinary oncology

Rob Hilton

BVSc(Hons) MANZCVS (canine medicine) Cert.VD MRCVS

Carolyn O’Brien

BVSc(Hons), MVetClinStud, FACVSc(feline medicine)

Melanie Rockman

BVSc MANZCVS (Behaviour)

James Simcock

BVSc (hons), MANZCVS (Internal Medicine), Registered Specialist of Small Animal Surgery, Diplomate of the American College of Veterinary Surgeons

Rob Webster

BVSc (Hons) FANZCVS (Emergency and Critical Care)

David Byrne

MVB MANZCVS (Equine medicine). Resident in Equine Medicine and Surgery (Medicine emphasis)

James Haberfield

BSc BVMS PGCBM MANZCVS (Unusual Pets)

Amanda Chin

BVSc, CVE (Behavioural Medicine), AMWA (Medical writing and editing), Cert IV in Assessment and Workplace Training

What your peers are saying

“Great resource for clinic, staff, including vet nurses when giving advice to owners. VetCheck improves the quality and efficiency of the care that I can deliver.”

Alanna, Vet

“Ideal for busy small animal practices. Anything that helps my team educate our clients and work more efficiently is a tool that I want on every desktop.”

Neil, Vet

“We really like how simple VetCheck is to navigate, the quality of the handout. It’s also a great way to capture client email addresses. ”

Joan, Vet

“What a great idea, we have loads of in hospital handouts - but this is so much simpler and informative.”

Kate, Hospital manager

"Personalizing client handouts and making them available in a digital format makes things so much easier for practice staff and helps improve client compliance, which is the most important thing. It seems crazy that in our digital world we would still be using printed handouts. 

Tanja, Practice manager

“The team are really excited to have this resource available to them as it does help them with client communication.”

Animal Welfare League

What your clients are saying

“It’s wonderful to receive a report on my pet. So relevant to me.”

“It’s peace of mind knowing that I can get trusted health information from my vet clinic directly to my phone. ”

“With our busy schedule, filling in forms or reading pet health information on my iPad is so convenient.”

Partners

Supporters

The Australian Veterinary Association has kindly made their pet educational content available through VetCheck to enhance the quality and accessibility of knowledge for better pet healthcare.

Pricing

FREE

$0

Access to select cat, dog, horse and exotics professional handouts

Access to industry digital brochures

Business-branded handouts

Limited sharing


Premium

$35.00

Per business per month billed annually

Access to all cat, dog, horse and exotics professional handouts

Access to industry digital brochures

Business-branded handouts

Unlimited sharing

Unlimited users

Logo integration

Client email exports

Basic analytics

Email support


Enterprise

Contact us

Access to all cat, dog, horse and exotics professional handouts

Access to industry digital brochures

Business-branded handouts

Unlimited sharing

Unlimited users

Logo integration

Client email exports

Practice-wide metrics and analytics

Email support

Product recommendation integration

Practice handout integration


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